At Riseabov, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return & Refund Policy below.

1. Returns

Eligibility:
You may return items within 10 days from the date of delivery. To be eligible for a return, the item must be:

• Unworn, unwashed, and in its original condition.

• In the original packaging with tags still attached.

Non-Returnable Items:
Certain items are non-returnable, including but not limited to:

• Final sale or clearance items

• Items that have been altered or customized

Return Process:
To initiate a return:

1. Contact our customer service team at support@riseabov.store to request a return authorization.

2. Provide your order number and reason for the return.

3. We will provide you with a return shipping label and instructions.

Return Shipping Costs:
If the return is due to an error on our part (e.g., wrong item sent, defective product), we will cover the return shipping costs. For returns initiated for other reasons, the customer is responsible for return shipping costs.

2. Refunds

Processing Time:
Once we receive your returned item, we will inspect it and process your refund within 7 business days. The refund will be issued to the original payment method used at the time of purchase.

Partial Refunds:
We reserve the right to issue partial refunds for items returned in less-than-perfect condition or if items are returned outside the specified return period.

3. Exchanges

Availability:
At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

4. Damaged or Incorrect Items

Wrong sizes:
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receipt. We will provide instructions for returning the item and ensure that you receive a replacement or a full refund.

5. Contact Us

For any questions or assistance with returns and refunds, please reach out to our customer service team:

Email: support@riseabov.store

6. Changes to Return & Refund Policy

We may update this Return & Refund Policy from time to time to reflect changes in our practices or for other operational reasons. Any updates will be posted on our website with the revised effective date.

Thank you for shopping with Riseabov. We appreciate your business and are here to ensure you have a positive shopping experience.